Privacy Policy

Effective Date: August 5, 2025

This Privacy Policy for AP AGPROTECTION LLC ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at upegy.com, or any website of ours that links to this privacy policy.
  • Engage with us in other related ways, including any sales, marketing, or events.

By using our Service, you agree to the collection and use of your information as described in this policy. If you do not agree with our policies, please do not use our Service.

1. INFORMATION WE COLLECT

We collect personal information that you provide directly to us and information that is collected automatically.

Information you provide to us:

  • Contact & Account Information: Your name, email address, phone number, shipping address, and billing address.
  • Transaction Information: Details of the products you purchase, your purchase history, and the date of your transactions.
  • Payment Information: Payment card details and other financial data are collected and processed by our third-party payment processors, Stripe and PayPal, and are not stored on our servers.
  • Communications: Any information you provide when you contact us for customer support.

Information collected automatically:

  • Cookies & Tracking Technology: We use cookies, pixels, and other tracking technologies to collect information about your browse behavior. These technologies help us recognize you, remember your preferences, and track your activity on our website.
  • Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and the pages you visit.
  • Analytics & Advertising: We use Google Analytics to understand how users interact with our website and Google Ads for advertising purposes. These services use cookies and similar technologies to provide us with reports and to show you relevant advertisements.

2. HOW WE USE YOUR INFORMATION

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To fulfill and manage your orders: Process your payments through Stripe and PayPal and ship your products using USPS or FedEx.
  • To provide and facilitate delivery of services to the user: Maintain your account on our WooCommerce platform and deliver the products you've purchased.
  • To communicate with you: Send order confirmations, updates on shipping, and respond to your customer service inquiries.
  • To improve our services: Analyze user behavior and trends using Google Analytics to enhance the functionality and user experience of our website.
  • To personalize your experience: Use data from Google Ads to show you relevant products and offers.
  • To ensure security: Prevent fraudulent activity and protect the security of our Service.
  • To comply with law: Fulfill our legal obligations.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we have a valid legal reason to do so under applicable law. This includes processing your information when it is necessary:

  • To fulfill our contractual obligations to you (e.g., to process your order and ship your product).
  • To comply with a legal obligation (e.g., to comply with a court order).
  • For our legitimate business interests (e.g., to improve our services and marketing).
  • With your consent (e.g., to send you marketing emails if you have subscribed).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not sell your personal information. We share your information with trusted third parties only as necessary to operate our business and provide you with our Service. This includes:

  • Payment Processors: We share your payment information with Stripe and PayPal to process your transactions securely.
  • Shipping Carriers: We share your name, shipping address, and phone number with USPS and FedEx to deliver your orders.
  • E-commerce Platform: We use WooCommerce to run our website and manage your orders.
  • Analytics and Advertising Partners: We share your usage data with Google Analytics and Google Ads to analyze traffic and measure advertising effectiveness.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.

6. YOUR PRIVACY RIGHTS (US Residents)

If you are a resident of California or Connecticut, you are granted specific rights regarding access to your personal information under the CCPA/CPRA and CTDPA. Your rights include:

  • Right to Know: You can ask us what personal information we have collected about you and how we use it.
  • Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You can ask us to correct inaccurate personal information.
  • Right to Opt-Out of Selling or Sharing: We do not sell or share personal information. Therefore, no opt-out is necessary.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the contact information provided below. We will need to verify your identity before processing your request.

7. DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track (“DNT”) feature. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

8. UPDATES TO THIS NOTICE & CONTACT

We may update this privacy notice from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.

If you have questions or comments about this notice, you may contact us at:

  • Email: support@upegy.com
  • Address: 14802 328th Ave, Bellevue, IA 52031, United States