Shipping Policy
Order Processing Time
We work quickly to get your order ready for you. Please allow 1 business day for us to pack your item and prepare it for shipping.
Cut-Off Time: To ensure your order is processed on the same day, please place it by 5:00 PM EST. Orders received after this time will begin processing on the next business day.
Shipping Options & Delivery Times
We partner with reliable carriers such as USPS, FedEx to ensure your package arrives safely and efficiently. We offer two convenient shipping options to meet your needs.
| Shipping Method | Processing Time | Estimated Transit Time | Total Estimated Delivery Time | Cost |
|---|---|---|---|---|
| Standard Shipping | 1 business day | 4-6 business days | 5-7 business days | $5.99 |
| Express Shipping | 1 business day | 2-4 business days | 3-5 business days | $8.99 |
Shipping Destinations
We are proud to ship throughout the 48 contiguous United States.
At this time, we are unable to ship to the following locations:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- International addresses
Important Information
- All delivery times are estimates and may vary due to factors beyond our control, such as severe weather, public holidays, or carrier delays.
- We are not responsible for packages that are lost or delivered to an incorrect address if the address was entered incorrectly by the customer at checkout.
- A tracking number will be provided via email once your order has been shipped, allowing you to monitor its progress.
If you have any questions, please feel free to reach out to us at support@upegy.com.